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Event planning: solving it like a Rubik's cube

Event planning 4 September 2024 · Jesse Kiuru

Event management is a puzzle with six components that all have to align. You solve it the way you solve a Rubik's cube: not all at once, but one layer at a time, in a set order.

Start with leadership, the foundation. Finish with customer experience, the hardest pieces to place. In between sit the four resources every touchpoint needs: space, staff, stuff and service.

Few people can solve a Rubik's cube. If you can, respects. But the interesting part is that the same method works for planning an event. Both are exercises in taming complexity — one move at a time, in the right sequence.

Solving the cube is a fixed series of logical moves: a white cross, then the corners, then the middle layer, then a yellow cross, then the final pieces. Event production follows the same logic. Six areas, each with its own moving parts, fitted together in order.

The Event Magic Cube
Leadership & Management · Customer Experience · Space · Stuff · Staff · Support Services

The first layer: leadership

On the cube, you begin with a white cross. In an event, that cross is leadership. It holds the structure together. This is where goals are defined and strategy is set — vision before logistics. Strong events do not just have a foundation; they have a leadership culture that drives everything from planning to live execution. It is the same starting point as the six fundamentals of event management: get the base right and the rest has something to stand on.

The last layer: customer experience

The hardest part of the cube is placing the final pieces without undoing your work. In events, that is customer experience. Perfect technical execution counts for nothing if the audience leaves disappointed.

The tools here are specific. Define your audience segments and understand what drives each one — you are not trying to please everyone, only to get right what matters to the people who matter. Then map the customer journey to find the exact moments where you can exceed expectation. I call those Wow moments. And let the event's real story drive the marketing, rather than hype the event cannot deliver.

A strong event narrative is your most powerful marketing asset. Forget the hype that reality cannot match.

The middle: four resources

Between the foundation and the finish sits production. Forget the glamorous image — it is detail and coordination. The rare producers who hold the whole picture in their head can improvise. The rest of us need a structure, and it comes down to four resources.

The 4S Framework
Space · Staff · Stuff · Service

Take the car park. To make it work you need the right space, staff to manage the flow, stuff for payment and traffic control, and support services for maintenance and logistics. Every customer touchpoint, however complex, is built from those same four blocks. That is why the 4S framework carries the whole of production — the same resource logic behind the secret to event planning success.

Breaking the cube

Once you have mastered the six elements, you can produce any event with confidence — and start thinking beyond the model. The pieces always fall back into place, just like the cube. And if you are ambitious, you can solve several at once, adding complexity without losing control. The system that lets you hold multiple cubes in one place is the Bonacube App.

Event planning is a craft. The more you refine the approach, the better the professional you become.

Jesse Kiuru
Jesse Kiuru

25 years in major events. Last event in charge: Lahti 2017 Nordic World Ski Championships. Currently advising IMGA Winter World Masters Games 2028 and Nordic World Ski Championships 2029. LinkedIn

Next step

Six elements, in the right order.

The cube is the map. These turn each layer into a working plan.